Insurance Policy

Couture by ISÉMINI operates a pick up option within business hours. And in the event of an emergency allows for pick up outside business hours. In the event that Customer is unavailable to pickup or send someone to pick up on their behalf, the delivery option can be activated for such customer. Please note that we do not personally deliver customer orders as that’s outside our purview. However, we have partnered with reputable logistics companies for Local, National and International deliveries. 

We encourage customers to insure shipment as we won’t be held liable for loss, misplacement or damage of items not due to our fault or negligence. Once items are successfully locked in for shipment with the logistics company, any damage, loss or replacement shifts from the Company to the Insurance Company or the Customer. Couture by ISÉMINI shall not be made to incur an extra cost or replace such item (s). 

Be assured that we’ll always work in your interest and apply due diligence in handling your order per time. 

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